Discovering valuable insights from customer conversations is key to truly understanding your customers. However, many organizations struggle to fully utilize this resource due to the slow and costly process of analyzing conversations.
MEGHNAD, Inxite Out’s Proprietary Conversation Intelligence Accelerator, leverages state-of-the-art Large Language Models (LLMs) and Generative AI to efficiently analyze vast amounts of customer conversations and generate curated insights.
With MEGHNAD at the helm of your customer intelligence processes, you’ll gain a deeper understanding of your customers, enabling you to make informed decisions and stay ahead of the competition.
Don’t let valuable customer insights go untapped. Embrace MEGHNAD and revolutionize the way you understand and engage with your customers.
MEGHNAD Process Flow
Offers superior accuracy and extensive information extraction surpassing other solutions in the market.
Transcribes and translates conversations from 35+ languages with Word Error Rate below 20%.
Deciphers conversations reliably even in the presence of ambient noise and fails safely in extreme scenarios.
Supports various audio formats and seamlessly connects to AWS and Azure platforms.
Allows business configurations specific to your domain/data for context-specific insights.
Manages idiosyncrasies and randomness inherent to LLMs better than market alternatives.
Offers lineage tracking for every insight provided, ensuring human control in the automation process.
Digests texts of several formats in 15+ languages without any word limits.
Gain valuable insights into brand recognition, reputation, customer experience, and perceived value to assess the overall strength of a brand.
Analyze and compare how customers perceive an organization's products and services in relation to their competitors, providing valuable insights for strategic decision-making.
Identify and prioritize areas of improvement in product offerings by understanding the gaps between customer expectations and the current offerings, driving innovation and shaping the product development roadmap.
Leverage customer preferences, interests, and expectations to take proactive measures that enhance customer satisfaction and exceed their expectations.
Efficiently extract and distil actionable insights from vast amounts of market research data, enabling quick identification of key themes and informing decision-making processes.
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