Converse with Your Knowledge Base for Reliable Insights Faster
RIA is an insight assistant that enables interactions with large-scale internal knowledge – structured and unstructured – for automatic and ad-hoc insights that help your Product / Growth, Analytics / Ops, Support teams make decisions faster, sharper
How It Helps Your Teams Become More Productive
An overview of how this solution fits into your team’s needs.
Engage with Every Data
Interact with unstructured (call transcripts, research docs, policy docs, collaterals, chats, social chatter, emails) and structured (transactional, analytical) data to retrieve holistic insights.
Drive Insights Cost-Efficiently
Reduce LLM API costs by up to 40% with RIA’s smart filtering, dynamic caching, and cost-optimized architecture.
Extract Reliable Insights
Get accurate, relevant, verifiable, rich insights from your knowledge base. RIA extracts quantitative and qualitative insights with built-in guardrails for grounded reasoning.
Reduce Insights TAT
Improve team productivity and drive ESAT & CSAT by reducing insights TAT through RIA’s automated workflows for dynamic FAQ and automated / ad-hoc insights.
Configure for Your Needs
Easily configure RIA for your industry, business question, accuracy sensitivity, data volume, and peak interaction scale.
Protect Data Privacy
Keep data secure, compliant, and governed throughout the entire workflow. Opt for data self-hosting so it never goes to RIA storage.
From Knowledge Base to Insights
Explore how RIA transforms structured and unstructured knowledge base into accessible, reliable intelligence.
Cross-Sector Deployments
Driving Cost-Efficiency
Enhancing Insight Reliability
Real Results from Our Partners
Top Automotive Manufacturer
E-commerce
Client wanted to extract quantitative insights from social chatter around post-launch influencer videos and act fast to refine customer messaging.
RIA ingested comments from identified YouTube channels and enabled the product team to gain market intelligence through RIA’s ad-hoc insights.
Leading real-estate marketing services provider
E-commerce
Client’s rapidly growing team was overwhelmed by ever-evolving policy documents, leading to surge in HR queries, with high TAT and declining ESAT.
RIA acted as a dynamic FAQ interface to query internal policy documents rapidly, securely, and cost-efficiently, along with document references.
Indian media & entertainment company
E-commerce
Client couldn’t act fast enough to adapt storyline based on periodic consumer surveys on a newly launched weekly soap with dwindling TRP trends.
RIA enabled the market research team to extract character-specific insights fast.
Top Automotive Manufacturer
E-commerce
Client wanted to extract quantitative insights from social chatter around post-launch influencer videos and act fast to refine customer messaging.
RIA ingested comments from identified YouTube channels and enabled the product team to gain market intelligence through RIA’s ad-hoc insights.
Leading real-estate marketing services provider
E-commerce
Client’s rapidly growing team was overwhelmed by ever-evolving policy documents, leading to surge in HR queries, with high TAT and declining ESAT.
RIA acted as a dynamic FAQ interface to query internal policy documents rapidly, securely, and cost-efficiently, along with document references.
Indian media & entertainment company
E-commerce
Client couldn’t act fast enough to adapt storyline based on periodic consumer surveys on a newly launched weekly soap with dwindling TRP trends.
RIA enabled the market research team to extract character-specific insights fast.
Built for Every Team
From market research to support teams are reaping the benefits.
Human Resources
Support employees at scale with instant policy clarity and proactive workforce intelligence through RIA’s ad-hoc insights on AskMe.
- Dynamic Policy Querying
- Employee Sentiment Insights
- Onboarding & Training Support
Customer Experience
Elevate service quality by diagnosing issues faster and acting before problems escalate by using RIA’s AdvancedIQ.
- Early Churn Signals
- Conversation Quality Monitoring
- Friction Point Detection
Product Management
Build the right features by grounding product decisions in real customer voice at scale with RIA’s AdvancedIQ.
- Feature Request Mining
- Release Feedback Intelligence
- UX & Journey Pain-Point Detection
Business Analytics
Accelerate decision-making with fast access to structured data through RIA’s TabularIQ for data profiling, quality analysis, and interactable automated insights.
- Instant Exploration and Debugging of Structured Data
- Automated Metrics, Trends & Anomaly Detection
- No-Code Pre-Processing
Marketing & Growth
Strengthen campaigns and brand perception through continuous insight into customer reactions with RIA’s AdvancedIQ.
- Campaign Performance Insights
- Offer & Messaging Feedback
- Brand Perception Tracking
Sales & Business Development
Equip teams with real-time intelligence to close deals faster and build stronger client relationships with RIA’s AdvancedIQ.
- Objection & Opportunity Mining
- Deal-Stage Intelligence
- Competitive Signal Tracking
Ready to Interact, Adapt, and Lead with Real-Time Insight Assistant?
Discover why leading enterprises are converting knowledge base into interactive insights with RIA.
