Insights From Every Conversation. Faster

MEGHNAD is a VoC intelligence accelerator transforming customer conversations at scale into decision-ready intelligence.

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How It Helps Your Business Grow

An overview of how this solution fits into your organization’s growth journey.

Hear Every Customer

Understand conversations from calls, chats, reviews in 35+ languages within a unified intelligence layer.

Understand
Real Intent

Go beyond keywords to understand meaning, themes, and intent within the full conversation context.

Get Insights
That Matter

Tune Meghnad to your products and CX priorities so every insight drives a business action.

Move Faster
with Insights

Automate classification, theme detection, and root cause analysis to reduce insight turnaround time.

Scale without Slowdowns

Process high conversation volumes reliably while maintaining accuracy, performance, and decision speed.

Protects
Customer Trust

Keep customer data encrypted, compliant, and governed throughout the entire workflow.

From Conversations to Insights

Explore how MEGHNAD transforms unstructured conversations into actionable business intelligence.

Accelerating Decision Making

70%
faster insights for CX, complaints

Improving Operational Efficiency

20%-30%
lower effort across analytics workflows

Enhancing Analytical Precision

30%-40%
better issue and intent classification

Real Results from Our Partners

T

Leading Telco

Telecom

CHALLENGE

Client was drowning in exit-survey calls and couldn’t act fast enough to stop customer churn.

SOLUTION

MEGHNAD converted thousands of exit-survey calls into churn insights for targeted retention.

RESULTS ACHIEVED
20%
reduction in churn
80%
faster time to insight
C

Leading Commercial Vehicle OEM

Automotive

CHALLENGE

Client was losing commercial vehicle buyers to competitors without clear, data-backed visibility into rejection drivers.

SOLUTION

MEGHNAD converted lost-sale feedback calls into competitive, product, and process insights explaining buyer rejection.

RESULTS ACHIEVED
Loss Drivers
less payload, dealer gaps
Lineup Update
new vehicle added
F

American Financial Services Provider

BFSI

CHALLENGE

Key economic-confidence signals were buried in long-form responses, making it hard to extract actionable insights.

SOLUTION

MEGHNAD automated deep analysis of long-form survey data, revealing the economic-confidence drivers

RESULTS ACHIEVED
70%
cost reduction
75%
faster turnaround

Built for Every Team

 From customer experience to product management teams are reaping the benefits.

Customer Experience

Elevate service quality by diagnosing issues faster and acting before problems escalate.

  • Early Churn Signals
  • Conversation Quality Monitoring
  • Friction Point Detection

 Product Management

Build the right features by grounding product decisions in real customer voice at scale.

  • Feature Request Mining
  • Release Feedback Intelligence
  • UX & Journey Pain-Point Detection

Marketing & Growth

Strengthen campaigns and brand perception through continuous insight into customer reactions

  • Campaign Performance Insights
  • Offer & Messaging Feedback
  • Brand Perception Tracking

Sales & Revenue

Grow pipeline and improve conversion by understanding buyer intent in every interaction.

  • Lead Intent Scoring
  • Win / Loss Pattern Analysis
  • Competitive Signal Tracking

Ready to Listen, Adapt, and Lead with Real-Time VoC Insights?

Discover why leading enterprises are turning to VoC intelligence with MEGHNAD.

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